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Privacy Policy & Complaints Procedure

UAB Michael Little ir Ko is committed to totally protecting your on-line privacy.
Please read the following Privacy Policy to understand how your personal information will be treated by UAB Michael Little ir Ko.

What personal information do we collect from you?

UAB Michael Little ir Ko collects and holds the following information:

  • Your Name
  • Your Company
  • Your Address
  • Your Telephone / Fax / Mobile numbers
  • Your e-mail address
Why do we hold this information?

To process your orders and to provide you with the best possible service.

How do we collect this information?

From your enquiry, work we have carried out for you, or from the web based contact form.

Do we disclose information to third parties?

We do not sell, rent, trade or lease or make any personal information on our clients available to any third party not connected with UAB Michael Little ir Ko

Do we collect financial or other sensitive information?

We do not collect or store any financial or other sensitive information about our clients, over and above that information necessary to run a business.

Security:

No data transmitted over the Internet can be guaranteed to be 100% secure. While we will endeavour to protect your personal information UAB Michael Little ir Ko cannot ensure the total security of any information you transmit to us or from our on-line services. You do so entirely at your own risk. Once we receive the information you send to us we will ensure its security on our systems.

Finally:

If you have any questions or comments about our Privacy Policy, please contact us
You can check the information we hold about you by e-mailing us. If you find any inaccuracies we will immediately delete or correct the information. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Complaints procedure

Whilst we try hard to make sure that you receive the best service possible from us, we accept that there may be occasions when you are unhappy.

If you wish to complain about the tuition you receive, or about any aspect of the service that you have received then please do so. You can do this by speaking directly to any one of the tutors or by sending an email to me – confidentially – at the following address: mike@mikelittle.lt . The details of your complaint will not be disclosed to anybody else without your permission.

You will receive an acknowledgement of receipt of your complaint within 24 hours and a detailed response as soon as possible thereafter.

 

© SIA “JOHN MOFFAT”